You’ve decided you want Starlink in Rwanda. Now the question that actually matters: how do you order it without making a mistake?
Because there are three ways to get a Starlink kit into your home in Rwanda, and they’re not the same. You can import one yourself from starlink.com, you can buy from a grey-market importer, or you can order from a local Kigali reseller. By the end of this guide you’ll know exactly how the process works, what each route actually costs, and how to get online in Kigali in a single afternoon.
The 4 steps to ordering Starlink in Rwanda
Here’s the whole process when you order through StarlinkRW – no forms to chase, no waiting weeks for DHL.
Step 1: Choose your kit
There are two kits we sell, both as one-time all-in prices that include delivery and professional installation: the Starlink Mini at 450,000 RWF and the Starlink Standard at 600,000 RWF. If you’re not sure which one fits your home or office, our Starlink Mini vs Standard guide breaks it down in five minutes, and the full price breakdown lives on our Starlink price page.
Step 2: Confirm your details with us
Call, WhatsApp or email us and tell us three things: which kit, your address, and when you’d like the install. We confirm the total price with you before you pay anything – the price on our pricing page is the price you pay, and you get a response in minutes, not days.
Step 3: Pay however is easiest for you
You can pay with MTN Mobile Money, Airtel Money, bank transfer, cash on delivery or a company invoice with VAT receipt if you’re buying for a business. Every payment comes with a full receipt – no cash disappears into a void.
Step 4: Same-day installation in Kigali
Our team delivers the kit, mounts the dish, routes the cabling, activates your account and runs a speed test before we leave. Order before 2 PM anywhere in Kigali and our 5-Hour Kigali Promise means you’re streaming by the end of the day.
What exactly do you receive?
When you order the all-in kit, this is the complete package:
- The genuine Starlink kit – dish, router, cables and power adapter – from stock we hold in Kigali
- Same-day delivery within Kigali (24-48 hours to destinations upcountry)
- Professional mounting, cabling and aiming by a trained technician
- Full account setup and activation, handled for you
- 30 days of priority support (Mini) or 60 days (Standard)
The only ongoing cost after that is your monthly subscription, which Starlink bills directly to you – we never add a markup on it. Plans run at 40,000, 60,000 or 150,000 RWF per month, depending on the plan and speed you choose.
Why a local Kigali reseller beats importing from starlink.com
Ordering directly from Starlink’s own site works, but it’s built for customers in countries where local support exists. For most Rwandans, importing on your own means a 1-3 week DHL delivery, customs questions at the border, and then a dish on your roof with nobody local to call when setup doesn’t go smoothly.
The grey-market route – kits imported from Zambia or Kenya – sounds cheaper, but buyers regularly report kits with no local warranty, activation problems, and in the worst cases, outright scams. A discount that costs you a month of your life in troubleshooting is not a discount.
A local reseller flips the whole thing: the kit is in stock in Kigali, the price is one total number in RWF, the installation is included, and there’s a real phone number that picks up when you have a problem. That’s the deal you’re getting at StarlinkRW.
What to prepare before your installer arrives
Installation takes 60-90 minutes on the day, and you only need three things ready:
- Roof or mounting access – whoever owns the roof lets our technician up
- A clear view of the sky from the mounting point – if you’re unsure, we check this for you first
- A power socket near where the router will sit
That’s it. We bring the tools, the mounts, the cabling and the kit itself.
How long does the whole order take?
In Kigali, the realistic answer is hours, not days – order in the morning, be online in the afternoon. Outside Kigali, we cover Musanze, Rubavu, Rusizi, Huye, Muhanga and beyond within 24-48 hours. And if you want to know what happens between payment and speed test, our 4-step installation process on the homepage walks through it.
Order Starlink in Rwanda – FAQ
What do I actually pay?
450,000 RWF for the Mini or 600,000 RWF for the Standard – both one-time, all-in, including installation in Kigali. After that, the monthly subscription goes straight to Starlink – 40,000, 60,000 or 150,000 RWF per month depending on the plan and speed you choose.
Is Starlink legal to order and use in Rwanda?
Yes. Starlink has been officially licensed and operating in Rwanda since February 2023 – it was the first East African country to launch. You can read the full story in our Starlink availability guide.
Can you install a kit I already bought?
Possibly – it depends on where the kit was activated. Message us on WhatsApp with the details and we’ll tell you straight what’s possible.
How do I know my order is confirmed?
You get a confirmation with your total, your installation time window, and a direct WhatsApp line to the team handling your install. No tracking number lost in email.
What if I change my mind about which kit I want?
Tell us before the technician leaves – upgrades and swaps are handled on the spot. That’s one of the benefits of paying a local team instead of an international courier.
Ready to order?
Ordering Starlink in Rwanda shouldn’t feel like a logistics project. One call, one payment, and an afternoon is all it takes to go from no internet to 150-350 Mbps.
Call +250 781 495 754, WhatsApp us now, or email info@starlinkrw.com – we answer in minutes. Order before 2 PM and you could be streaming before dinner.
